Privacy Policy

Last updated: 7/26/2026

At Dooke Tech, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information. For information on the rules and guidelines for using our platform, please also review our Terms of Service.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, request a demo, or communicate with us. This may include your name, email address, phone number, company details, and billing information. We also automatically collect certain technical data like IP addresses, browser types, and device information when you interact with our website via cookies and similar technologies.

2. Subscriptions and Trials

We offer a subscription-based service with a 14-day free trial for our AI Agent Plan. When you sign up for a trial, we may collect your payment information to seamlessly transition you to a paid subscription once the trial ends. You will not be charged during the 14-day trial period. We use secure, third-party payment processors to handle your billing information, and we do not store full credit card numbers on our servers.

3. How We Use Your Information

We use the information we collect to operate and improve our platform, process transactions, provide customer support, authenticate users, and send necessary communications (such as appointment confirmations, account alerts, and responses to inquiries). We may also use your data to personalize your experience and improve our service offerings.

4. SMS Opt-In & Messaging Details

Customers who contact DOOKE LLC through website inquiries may voluntarily provide their phone number to continue communication via SMS regarding their request or service inquiry. End-users are informed that message frequency varies, message and data rates may apply, and they can reply STOP to unsubscribe or HELP for assistance at any time.

5. Cookies & Tracking Practices

We use cookies, web beacons, and similar tracking technologies to track activity on our service and hold certain information. Cookies help us understand how you use our site, remember your preferences, and improve your user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some parts of our service may not function properly without them.

6. Data Sharing & Mobile Info Statement

We do not sell, rent, or trade your personal information. Crucially, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this SMS consent information will not be shared with any third parties.

7. Data Security & Handling

We implement strict, industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission and secure servers for data storage. However, no method of transmission over the Internet is 100% secure.

8. Age Restriction & Children's Privacy

By opting into our services, you represent that you are at least 18 years of age. Our website and services are not intended for children under 13, and no data is knowingly collected from them. If we discover we have collected information from a child under 13, we will delete it immediately.

9. Your Rights

Depending on your location, you have the right to access, correct, update, or request deletion of your personal information. You may also have the right to restrict processing or request data portability. To exercise any of these rights, please contact us using the information below.

10. Contact Information